How We Protect Your Data
Privacy Policy
Effective Date: 1 January 2025
GannaGo ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GannaGo platform (website and mobile applications).
1. Information We Collect
Personal Information
- Name, email address, and mobile number when you register an account.
- Profile information such as profile photo and company details (if applicable).
- Location data (province, district, city) to show relevant listings.
Usage Information
- Device information (browser type, operating system, device model).
- IP address and approximate location derived from it.
- Pages visited, ads viewed, search queries, and interaction data.
- Cookies and similar tracking technologies.
2. How We Use Your Information
- To operate, maintain, and improve the GannaGo platform.
- To create and manage your account.
- To display and connect buyers with sellers.
- To communicate with you about your account, listings, and platform updates.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your data in the following circumstances:
- With other users: Your public listing information (name, contact number, ad details) is visible to other users.
- With service providers: We use third-party services for hosting, analytics, and communication that may process your data on our behalf.
- For legal reasons: We may disclose information if required by law, court order, or government regulation.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and personal data.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with the relevant data protection authority.
8. Children's Privacy
GannaGo is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of GannaGo after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone
0762072881